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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jake VanGilder

Jake VanGilder

April 25, 2025

5  out of  5
rating by Jake VanGilder
"I worked with Mike for homeowners, autos, motorcycle, boat and personal liability. He was great to work with and explained everything really well. I would highly recommend these guys!"
We responded:
"Jake, thanks for the 5 star review! Glad to hear Mike was able to help you with your auto insurance, home insurance, motorcycle insurance, boat insurance and personal liability umbrella. Thank you for the recommendation! John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Kim Borowski

April 24, 2025

5  out of  5
rating by Kim Borowski
"Mike was exceptional and easy to work with he is your guy if your looking for professional, easy, and fast service. 5 stars all day!!!"
We responded:
"Kim, thank you for the 5 star review! Thank you for the shoutout on professional, easy and fast service - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Morghen Guajardo

April 17, 2025

5  out of  5
rating by Morghen Guajardo
"Mike was exceptional! Found us the BEST rates around. After being with my previous insurance company a decade, I’d had enough. Mike was so pleasant, educated, willing to answer questions, and got us the best rates! Highly recommend!!! I even referred my mom who has been having trouble finding insurance (prices were quoted astronomical), and he made it happen with WAY BETTER coverage! Thanks again Mike! We appreciate you!"
We responded:
"Morghen, thanks for the 5 star review! Glad Mike was able to find great coverage at a great price! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of Quan G (Quan)

Quan G (Quan)

April 10, 2025

5  out of  5
rating by Quan G (Quan)
"extremely knowledgeable and professional, sending my family members to Mike so they can get the amazing service my wife and I received!"
We responded:
"Quan, thank you for the 5 star review! Glad Mike was able to provide you and your wife amazing service! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Jason Patterson

April 9, 2025

5  out of  5
rating by Jason Patterson
"Stephanie was fantastic to work with. She made the entire process easy, from my initial phone call all the way through to receiving insurance for my van. At no point did I ever feel uninformed or clueless as to what was going on. She is definitely an asset to her organization."
We responded:
"Jason, thank you for the feedback on Stephanie! Glad she was able to make the auto insurance for your van easy. - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Ashley Thomas

April 4, 2025

5  out of  5
rating by Ashley Thomas
"mike is literally the best. 10/10 recommend to anybody looking for affordable & great coverage."
We responded:
"Ashley, appreciate the feedback. Glad to hear we were able to get you great coverage at an affordable price - John Avery State Farm with offices in Chelsea and Ann Arbor"
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Beverly Fanslow

April 3, 2025

5  out of  5
rating by Beverly Fanslow
"Mike was very helpful and made the process easy and seamless for me!"
We responded:
"Beverly, awesome to hear that Mike made the insurance process easy and seamless! - John Avery State Farm, with offices in Chelsea and Ann Arbor "
Profile photo of G.L. Galinac

G.L. Galinac

March 31, 2025

5  out of  5
rating by G.L. Galinac
"Mike did a great job finding us a package at a great price. Had a great experience working with him."
We responded:
"G L, thanks for the feedback. Happy to hear Mike helped you get a good insurance package at a great price! - John Avery State Farm, with offices in Chelsea and Ann Arbor."
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Leah

March 24, 2025

5  out of  5
rating by Leah
"Excellent customer service! My agent, Mike, has been awesome to work with. I really appreciate him walking me through the various options and answering any and all questions that I have. I feel like he and the office really care about their customers and the entire coverage process has been truly seamless."
We responded:
"Leah, thanks for the great feedback! We have a simple mission to help and to serve to be our best. Appreciate the opportunity to help you. - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Ownerbynight

March 20, 2025

5  out of  5
rating by Ownerbynight
"Mike was very very helpful and answered all my questions clearly and quickly. Thank you!"
We responded:
"Great to hear! Thank you for the 5 star review. Glad Mike was able to quickly answer your questions - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Timothy Peacock

March 12, 2025

5  out of  5
rating by Timothy Peacock
"John and his team are great to work with! Everyone here is super knowledgeable and easy to talk to."
We responded:
"Thanks Tim! Appreciate the feedback. - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Tiffany Lominac

March 11, 2025

5  out of  5
rating by Tiffany Lominac
"I always recommend Kristin to anyone looking to get any kind of insurance, she’s very knowledgeable, kind and trustworthy person, would give her a 10 star if it were possible! Best insurance agent around!"
We responded:
"Tiffany, thank you. Love the 10 star shout out! Thank you for trusting us with your insurance needs! - John Avery State Farm, with offices in Chelsea and Ann Arbor."
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Bryson Kraemer

March 11, 2025

5  out of  5
rating by Bryson Kraemer
"I can’t say enough good things about Kristin! From the moment I reached out, she was incredibly responsive, friendly, and professional. She took the time to listen to my needs and answered all of my questions with clear, detailed explanations. It’s so rare to find someone who genuinely cares about helping their clients, and Kristin is one of those exceptional people. She made the entire insurance process feel so much less overwhelming by guiding me through every step, offering insightful advice, and making sure I understood my options. Her customer service is top-notch—she went above and beyond to ensure I was comfortable with my choices and that I had everything I needed. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and truly has your best interests at heart, Kristin is the one to go to. Highly recommend!"
We responded:
"Bryson, thank you for the great feedback on Kristin and confidence in our office for your insurance needs. - John Avery State Farm, with offices in Chelsea and Ann Arbor."
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Jennifer Bowles

February 25, 2025

5  out of  5
rating by Jennifer Bowles
"If you’re looking for a caring, professional insurance agent, you will find it with Kristin. She is absolutely the best insurance agent I’ve ever worked with. I would give her more stars if I could! Thank You Kristin for your hard work every-time I reach out to you for questions, additions or concerns!"
We responded:
"Jennifer, thanks for sharing the experience with Kristin! We are here to help with all of your insurance needs! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of Mike Malone

Mike Malone

February 25, 2025

5  out of  5
rating by Mike Malone
"Kristin is always so helpful and ready to answer all your questions and get you the best rates possible. She truly cares for her clients. I highly recommend this office and contacting Kristin for all your insurance needs"
We responded:
"Mike, thanks for the feedback on Kristin! Glad we were able to help you get the best rates! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Josh W

February 19, 2025

5  out of  5
rating by Josh W
"Mike M was super helpful and made the whole process smooth. Didn’t have to miss work or anything!"
We responded:
"Josh, two of our cornerstone pillars are to help and to serve our customers, each other and our community. Feedback like this lets us know we are on the right track. Thank you and welcome! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of Katherine Moses

Katherine Moses

February 7, 2025

5  out of  5
rating by Katherine Moses
"I had a wonderful experience as I started my insurance journey! Mike was very informative and answered all of my questions. Would absolutely recommend him."
We responded:
"Katherine, good to hear Mike was able to answer your questions and get your insurance journey started off right! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of Pamela Moses

Pamela Moses

January 30, 2025

5  out of  5
rating by Pamela Moses
"Thankful for the easy process and thorough assistance with our change of home and auto insurance! Mike is very patient and kind while helping us get everything set up! Thank you for excellent customer service!!"
We responded:
"Pamela, welcome to State Farm. Good to hear Mike was able to assist in making your auto insurance and home insurance an easy transition! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
Profile photo of Robert Moses

Robert Moses

January 30, 2025

5  out of  5
rating by Robert Moses
"Michael was very thorough explaining our insurance options for auto and home coverage. We were very pleased with the better coverage and savings over our current insurance carrier."
We responded:
"Robert, welcome and thanks for the feedback on Michael. Glad he was able to help you with your auto and home insurance - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Amy Randall

January 22, 2025

5  out of  5
rating by Amy Randall
"Excellent customer service. All of my questions were answered, 100% happy customer!"
We responded:
"Amy - thank you. Much appreciated. Stay warm in this frigid weather - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of Cathy Kerr

Cathy Kerr

January 22, 2025

5  out of  5
rating by Cathy Kerr
"We are very impressed with the John Avery Agency and especially Anthony Thompson, who set up several policies for us. Anthony was highly professional, helpful, efficient, and knowledgable, and took as much time as we needed to explain different endorsements. He made sure we had exactly what we needed. He also did all of this over the phone, so we didn’t even have to leave our house. We were also very pleased with the insurance rates through State Farm. We would highly recommend this agency and Anthony."
We responded:
"Cathy - Great to hear that Anthony was able to explain the coverage in an easy to understand manner and with competitive rates...and got to avoid this frigid wintery weather to boot! Thank you for sharing your experience and trust in the John Avery Agency."
Profile photo of Lloyd Potts

Lloyd Potts

January 16, 2025

5  out of  5
rating by Lloyd Potts
"Working with Mike Moses on my home and auto insurance policy was a smooth and efficient process. Mike was attentive and personable while helping me transition to John Avery State Farm. Thanks again Mike!"
We responded:
"Lloyd, thanks for the feedback on Mike. Glad he was able to help with the transition - Welcome to State Farm - John Avery "
Profile photo of Robbie Stafford

Robbie Stafford

January 15, 2025

5  out of  5
rating by Robbie Stafford
"Very professional and very helpful! Went above and beyond to help get me the best deal and price for what I was needing. I will be a customer for a long time because of this wonderful experience. Thanks again!! 😀"
We responded:
"Robbie - thank you and welcome to State Farm - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of M Lad

M Lad

January 15, 2025

1  out of  5
rating by M Lad
"Every month I have to call about a different billing issue. They never return calls from messages left as a constant struggle. As soon as things calm down in my life, I will be looking for a different insurance company, which is pretty sad. I got referred to them after Joe Simpkins insurance closed in Ann Arbor And I’ve been nothing but disappointed since."
We responded:
"I am not aware of this described experience, but if this has been your experience with my office, then it appears we have earned this rating with you. However, I am very involved in my business and would have expected to have connected with you on this? I appreciate the feedback and will look to see what happened here. Please email me at john@johnaveryagency.com with your name and availability to discuss."
Profile photo of Jose Gilbert

Jose Gilbert

January 14, 2025

5  out of  5
rating by Jose Gilbert
"Highly recommend MIKE MOSES he went out of his way to make sure the policy was right for me definitely my new agent"
We responded:
"Jose, thank you for feedback on Mike. Glad to hear your policy was taken care of - John Avery State Farm, with offices in Chelsea and Ann Arbor"